Legal & Policies

The agreement between you and Kin Pet Care for using the platform.

What information we collect, how we use it, and how we protect it.

When refunds are and aren’t available, and how to request one.

Cancellation windows and refund tiers for pet owners and sitters.

Sitters are independent contractors, not employees.

Background screening practices and sitter consent.

Authorization for emergency veterinary care.

How content you upload to Kin Pet Care may be used.

Consent for account-related text messages and emails.