Getting started

How Kin works

Kin is the all-in-one app for professional pet sitters — scheduling, GPS check-ins, photo report cards, invoicing, and a pet timeline your clients will never want to leave. Here’s how to get up and running.

30 days free · no card required · cancel anytime

Get started in 5 steps

From signup to your first report card — most sitters are live within an hour.

1

Create your free account

Start a 30-day free trial — no card required. You only need an email to get going, and you can cancel anytime.

2

Set up your business

Add your business name and logo, then create your services (drop-in visit, dog walk, overnight, etc.) with their prices. This is what your clients book and what your invoices are built from.

3

Add your sitters

On the Team plan, invite each sitter by email. They get their own login and only ever see the visits assigned to them — never your billing or other sitters’ schedules.

4

Add clients & pets

Add clients and their pets yourself, or share your public booking page so new clients sign themselves up and request visits. Each pet gets a profile with vet info, meds, and notes.

5

Schedule & send your first report card

Put visits on the calendar (one-off or recurring), assign a sitter, and you’re live. After each visit, a GPS-verified check-in and photo report card goes straight to the client.

Everything Kin does

One app, three views — each person sees exactly what they need and nothing they don’t.

For you, the owner

Run the whole business — schedule, money, and the things that keep clients loyal.

Schedule

Calendar & recurring visits

Book one-off or repeating visits, assign sitters, and see your whole operation at a glance. Approve client booking requests in one tap.

Grow

Public booking page & inquiries

Share a branded page where prospects can ask about your services or request a visit — new leads land straight in your inbox.

Money

Invoices, agreements & payments

Generate invoices from completed visits, collect e-signed service agreements, and let clients pay by card, Venmo, or Zelle.

Safety

Emergency vault

Store each client’s vet, emergency contacts, alarm and lockbox info, gate codes, and wifi — visible only to a sitter actually assigned to that client.

Loyalty

Pet timeline

Every pet gets a running history of visits, photos, walks, and milestones that clients can look back on — the feature that keeps them with you for years.

Calm

Messaging, calendar sync & branding

Message clients without handing out your number, sync to Apple/Google Calendar, and put your own logo and colors on what clients see.

For your sitters

Everything they need on the go, and nothing they shouldn’t see.

Today

Your day, ready to go

Sitters open the app to a clean list of just their assigned visits for the day — where to go, which pets, and what to do.

Proof

GPS check-in & photo report cards

Tap to check in with a GPS stamp, snap photos, and send a tidy report card to the client the moment the visit is done.

Care

Checklists & medications

Follow the visit checklist and log medications given, so nothing gets missed and there’s a record of every dose.

Access

The info they need, nothing more

Assigned sitters get read-only access to a client’s vault (gate codes, lockbox, vet) — only for clients they’re actually visiting.

For your clients

The polished, professional experience that turns first-timers into regulars.

Peace of mind

Report cards & pet timeline

After every visit, clients get a photo report card — and can scroll their pet’s whole history any time from their own portal.

Easy

Book & request visits

Clients request visits right from their portal or your public page, and see the status of everything coming up.

Simple

Invoices & payment

They view invoices and pay online — no chasing, no awkward texts about money.

Theirs

Manage pets & home info

Clients keep their own pets, contact details, and home/vet info up to date, so your sitters always have what they need.

Common questions

Is there a free trial, and who pays?

Yes — a 30-day free trial with no card required. Only you, the business owner, ever pay a subscription. Your sitters and pet-parent clients use Kin completely free.

How do my clients and sitters get access?

You invite them by email (or share your booking page for clients). They create a free login and immediately see only what’s relevant to them — sitters see their visits, clients see their pets.

Do I need to be technical to set this up?

No. If you can fill out a form, you can set up Kin. Most sitters are scheduling visits and sending their first report card within an hour.

Is my clients’ information secure?

Yes. Each business’s data is isolated at the database level, sensitive home-access info in the vault is only visible to the assigned sitter, and the whole site runs over HTTPS.

Can I cancel anytime?

Anytime. If you cancel, your data stays exactly where you left it in case you come back.

Ready to run your business in one app?

Set up in minutes and send your first report card today.

Start your free 30-day trial